English-speaking GP in Leiden | HeyDoc | HeyDoc
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English-speaking GP in Leiden

QUICK ANSWERHeyDoc is a fully English-speaking GP practice in Leiden at Lammenschansweg 15B. All consultations (chat, video, in-person) can be conducted in English. HeyDoc is a contracted healthcare provider for Aon Student Insurance and accepts new patients without a waiting list, including expats and international students.
  • All consultations (chat, video, in-person) available fully in English.
  • Contracted healthcare provider for Aon Student Insurance.
  • No waiting list, registration usually within one working day.
  • Fully covered by Dutch basic health insurance.
  • In-house lab, ultrasound and ECG at Lammenschansweg 15B, Leiden.
  • Direct chat or video with your own GP, no receptionist in between.

Who is this for?

HeyDoc serves international residents of the Leiden area who want a GP that operates in English without compromises:

  • Expats working at Leiden Bio Science Park, ESTEC, or other international employers
  • International students at Leiden University and Hogeschool Leiden
  • Aon Student Insurance holders, HeyDoc is a contracted provider
  • Families relocating to the Leiden area who prefer English-speaking care

How registration works for international patients

The four steps to register as a new patient at HeyDoc:

  • Fill in the online registration form (3, 5 minutes, in English or Dutch).
  • Come to Lammenschansweg 15B, Leiden, once with a valid ID for the legally required identification.
  • Activate your personal patient portal with two-factor authentication (TOTP app).
  • From that point you chat or video-call your own GP directly, in English.

What about insurance?

HeyDoc is a standard Dutch GP practice within the regular Dutch healthcare system. Consultations are fully covered by your Dutch health insurance or Aon Student Insurance. Only your own risk applies, as with any GP.

If you do not yet have a BSN, you can still start the registration process. Register with your municipality first, the BSN usually arrives within a few days.

Frequently asked

Are all consultations really in English?
Yes. All consultations at HeyDoc can be conducted fully in English, including chat, video, and in-person appointments.
Does HeyDoc accept Aon Student Insurance?
Yes. HeyDoc is a contracted healthcare provider for Aon Student Insurance. You can verify coverage via aonstudentinsurance.com.
Do I need a BSN to register?
You can start registration without a BSN, but you will need one before your first consultation.
Can I use HeyDoc if I am only in the Netherlands short-term?
HeyDoc is designed for patients living in the Leiden area. For short-term visitors from EU countries, the EHIC card gives access to urgent care via the huisartsenpost (088 427 47 00).
Where is HeyDoc located?
Lammenschansweg 15B, 2313 DH Leiden. Walking distance from Leiden Lammenschans train station.
What happens in a medical emergency?
In a life-threatening emergency call 112. During opening hours call HeyDoc at 071 781 0036. Outside opening hours, the regional huisartsenpost is reachable at 088 427 47 00.

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