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GP Care · Leiden

English-speaking GP in Leiden

Updated

Registration: open for new patients · checked on 30 September 2026

QUICK ANSWERHeyDoc is a fully English-speaking GP practice in Leiden at Lammenschansweg 15B. All consultations (chat, video, in-person) can be conducted in English. HeyDoc is a contracted healthcare provider for Aon Student Insurance and accepts new patients without a waiting list, including expats and international students.
  • All consultations (chat, video, in-person) available fully in English.
  • Contracted healthcare provider for Aon Student Insurance.
  • No waiting list, registration usually within one working day.
  • Fully covered by Dutch basic health insurance.
  • In-house lab, ultrasound and ECG at Lammenschansweg 15B, Leiden.
  • Direct chat or video with your own GP, no receptionist in between.
Register without waitingEnglish practice info

Who is this for?

HeyDoc serves international residents of the Leiden area who want a GP that operates in English without compromises:

  • Expats and international knowledge workers in the Leiden area
  • International students in Leiden
  • Aon Student Insurance holders, HeyDoc is a contracted provider
  • Families relocating to the Leiden area who prefer English-speaking care

How registration works for international patients

The four steps to register as a new patient at HeyDoc:

  • Fill in the online registration form (3 to 5 minutes, in English or Dutch).
  • Come to Lammenschansweg 15B, Leiden, once with a valid ID for the legally required identification.
  • Activate your personal patient portal with two-factor authentication (TOTP app).
  • From that point you chat or video-call your own GP directly, in English.

What about insurance?

HeyDoc is a standard Dutch GP practice within the regular Dutch healthcare system. Consultations are fully covered by your Dutch health insurance or Aon Student Insurance. GP care is covered by basic health insurance and does not count towards your deductible (eigen risico). Lab tests we order and prescription medication may count towards your deductible.

If you do not yet have a BSN, you can still start the registration process and be helped right away as a passing-by patient. Once your BSN and insurance are in place we complete the registration and your file carries over.

Frequently asked

Are all consultations really in English?
Yes. All consultations at HeyDoc can be conducted fully in English, including chat, video, and in-person appointments.
Does HeyDoc accept Aon Student Insurance?
Yes. HeyDoc is a contracted healthcare provider for Aon Student Insurance. You can verify coverage via aonstudentinsurance.com.
Do I need a BSN to register?
You can be helped right away as a passing-by patient, including for repeat medication. We complete the registration as soon as your BSN and insurance are sorted; your file simply carries over.
Can I use HeyDoc if I am only in the Netherlands short-term?
Yes, as a passing-by patient: you pay per consultation via a payment link. With an EHIC you claim the amount back from your insurer at home; send us a copy of your card. Registration as a regular patient is for people living in Leiden or Leiderdorp.
Where is HeyDoc located?
Lammenschansweg 15B, 2313 DH Leiden. Walking distance from Leiden Lammenschans train station.
What happens in a medical emergency?
In a life-threatening emergency call 112. During opening hours call HeyDoc at 071 781 0036. Outside opening hours, the regional huisartsenpost is reachable at 088 427 47 00.

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